Contact Second Mile
Reach the right person for the right kind of help.
Contact Second Mile with questions about Assisted Home Maintenance, general services, an existing request, or a current customer account. We will respond as promptly as practical and explain the next step.
For a new AHM enrollment inquiry or service request, the Request Service page is the fastest way to provide the information needed for review.
How to reach us
Choose the contact method that fits your need
Direct contact
Call or email Second Mile
Phone: [Primary phone number]
Email: hello@CallSecondMile.com
Service area: Paris, Texas and surrounding communities
Typical response: During normal business hours, as promptly as practical.
New inquiries
Use Request Service for the fastest review
Choose Assisted Home Maintenance enrollment or a general service request and provide the property address, timing, description, and useful photographs.
Common reasons to contact us
We will route your message appropriately
Ask about AHM enrollment
Questions about program levels, recurring visits, eligibility, family involvement, or the enrollment process.
Discuss an existing request
Scheduling, access, clarification, estimates, or follow-up related to a request already submitted.
Contact us as a current customer
Program changes, authorized contacts, recurring visits, reports, or account questions.
General business inquiry
Vendor, church, commercial, community, media, or partnership questions not tied to an immediate service request.
Helpful information to include
- Your name and preferred contact method
- Property address or service area
- Whether the inquiry concerns AHM or another service
- A brief description of the need
- Preferred timing
- Whether you are the homeowner, family member, payer, or legal representative
- Any useful photographs through the secure request form
Please do not send
- Passwords or alarm codes
- Full smart-lock credentials
- Medical records
- Social Security or banking information
- Private camera login information
- Sensitive legal documents by ordinary email unless requested securely
Second Mile is not an emergency-response service
For immediate danger to people or property, a medical emergency, fire, gas odor, active flooding, suspected break-in, or another urgent condition, contact 911, the appropriate emergency service, or a qualified professional first.
Messages, emails, and service-request submissions are reviewed as promptly as practical but are not continuously monitored.
Before you contact us
Submitting a message or request does not create a service agreement, authorize entry, enroll anyone in AHM, guarantee availability, or approve work. Additional review, agreements, and authorizations may be required before service begins.