ASSISTED HOME MAINTENANCE
A dependable helping hand for the home you want to keep enjoying.
Second Mile’s Assisted Home Maintenance program provides scheduled, respectful help with routine home maintenance, practical household tasks, home-safety support, visible-condition reporting, and service coordination.
Designed especially for seniors, homeowners with physical limitations, and families helping from a distance, AHM supports independence while keeping the homeowner informed and in control.
Monthly recurring program • Written service plan • Documented visits
Built around the homeowner
- Scheduled monthly visits
- An agreed home-support plan
- Approved tasks and spending limits
- Clear service documentation
- Authorized family communication when requested
- Defined safety and service boundaries
MORE THAN A ONE-TIME SERVICE
An ongoing program built around trust, consistency, and clear authorization
AHM is not simply an on-demand handyman service. It is a recurring support program based on scheduled visits, an agreed maintenance plan, documented approvals, and consistent follow-through.
Enrollment begins with an initial home-support review, identification of priorities, selection of a program level, and completion of the appropriate service, access, communication, and work authorizations.
PROGRAM LEVELS
Choose the level of support that fits the household
Pricing is provided after an enrollment conversation and initial review. Exact visit schedules, included tasks, and service limits are established in the written program plan.
FOUNDATIONAL SUPPORT
Second Mile Check-In
A dependable scheduled visit for basic home-support needs.
- One scheduled visit each month
- Agreed visual observations
- Routine maintenance reminders
- Limited minor-task assistance during the visit
- Visit notes and photographs when appropriate
- Notification of visible concerns
Best for homeowners who need periodic help staying ahead of routine home needs.
REGULAR SUPPORT
Second Mile Support
More frequent help with routine tasks and changing needs.
- Two scheduled visits each month
- Expanded minor-task assistance
- Routine home-maintenance support
- Seasonal preparation
- Priority scheduling for additional approved requests
- Service notes, photographs, and authorized family updates
Best for homeowners who benefit from regular assistance and more consistent follow-through.
ENHANCED SUPPORT
Second Mile Assurance
Expanded support, coordination, and family communication.
- Weekly or expanded scheduled support
- Broader routine-task assistance within the approved plan
- Family reporting when authorized
- Coordination with qualified service providers
- Property-access assistance
- Follow-up on identified concerns
Best for homeowners needing a higher level of ongoing support or families helping from a distance.
WHO THIS SERVES
Support that helps people remain confident in their homes
Seniors remaining independent
Respectful help with routine household needs while preserving choice, dignity, and control.
Homeowners with physical limitations
Practical support tailored to the homeowner’s abilities, preferences, and approved priorities.
Families helping from a distance
A reliable local point of contact who can complete agreed tasks, document service, coordinate support, and provide authorized updates.
People recovering from illness or injury
Temporary or continuing home-maintenance support without presenting Second Mile as a healthcare or personal-care provider.
Examples of support available through AHM
Every plan is tailored to the homeowner and the home. Depending on the selected program level, approved service plan, available visit time, and safety considerations, AHM visits may include:
- Changing HVAC, refrigerator, and household water filters
- Replacing accessible light bulbs and batteries
- Hanging pictures, mirrors, artwork, and other household items
- Installing or relocating televisions and other consumer electronics
- Installing approved mobility-support and home-accessibility items
- Simple household assembly and minor non-licensed maintenance
- Limited light yard assistance ordinarily completed within one hour
- Seasonal household tasks and visible-condition documentation
- Meeting approved vendors and coordinating qualified service providers
Home safety, security, and monitoring support
AHM may also include installation and setup of approved devices that help homeowners and authorized family members stay connected and informed.
- Video doorbells and exterior cameras
- Indoor cameras in approved common areas
- Smart locks and entry sensors
- Water-leak and freeze sensors
- Smart lighting and occupancy timers
- Customer-supplied medical-alert equipment
- Basic device setup, testing, and user instruction
Second Mile installs and configures approved equipment but does not continuously monitor devices, guarantee detection, or provide emergency response.
Start with an enrollment conversation
Tell us about the homeowner, the property, and the kind of support that would make the greatest difference.